SIM Card setup

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To transfer your SIM card and the phone line it carries simply remove the SIM card from your existing phone and insert the SIM into your new phone. Included in your box is a metal tool to help remove the SIM Card. Something like a paper-clip will also work.

The location of the SIM card tray varies, but is generally on the left side or under side. Look for a very small hole on the side of the phone. Press the tip of the tool into the hole to eject the SIM Tray. Once the SIM card tray from your old phone pops out, just go ahead and remove the actual SIM card from it.

Now you can proceed to put the actual SIM card into the card tray of your new phone. The SIM card should only fit one direction - look for the missing corner on the SIM card & in the SIM tray for help. It should fit perfectly snug and slide into the phone smoothly - don't force it!

This video explains how to transfer the SIM card from your old phone into your Above Phone. Before making the switch, we encourage you to read our extensive article on Cell Service Privacy to help you make an informed decision.

By transferring your existing SIM card, you can keep your current number and service while gaining internet connectivity on your new device. It's as simple as swapping the card, and it works with virtually any carrier in any country.

Please note: features like voicemail and Wi-Fi calling may vary depending on your carrier.

SIM card sizes

SIM Card Types

• Our phones use Nano SIMs, which are the standard size for all modern smartphones.
  
  

• You can use any active SIM card with your Above Phone, as long as it's the nano size.
  
  

• If your SIM is larger (micro or standard), simply pop out the smaller nano-sized SIM from the plastic frame provided by your carrier.
  
  

Ejecting the SIM card tray

Removing the SIM Card from Your Old Phone

1. Power Off Your Devices
   To avoid any issues, it's best to completely power off both phones before handling the SIM card.

2. Locate the SIM Tray
   Look for a small cutout on the side of your old phone — it will have a tiny pinhole.

3. Use the SIM Eject Tool
   Use the SIM tool that came with your Above Phone, or a straightened paperclip.
   Insert it gently but firmly into the pinhole. You’ll feel a light “click” as the tray pops out.

4. Remove the Tray and SIM Card
   Carefully pull out the SIM tray. You’ll see the SIM card with its gold contacts facing up.
   Push the SIM card out of the tray from the hole on the side, if present.

5. Reinsert the Empty Tray (Optional)
   Take note of how the tray was oriented, and gently slide it back into the old phone if you're not using it anymore.

Inserting SIM card into tray

Insert Your SIM into the Above Phone

1. Power Off the Device
   Press and hold the power button to turn off your Above Phone completely.

2. Locate the SIM Tray
   Find the SIM tray on the left side near the bottom of the phone. Look for a small pinhole next to a slim outline.

3. Eject the SIM Tray
   Use the SIM eject tool (or a bent paperclip) to press gently but firmly into the pinhole.
   The SIM tray will pop out like a button release.

4. 

   Inserting SIM into Above Phone

   Insert the SIM Card
   Place your SIM card into the tray, gold contacts facing down. The notched corner will help guide correct placement.

5. Re-insert the Tray
   Take note of the tray’s orientation and slide it back into the phone gently.

GrapheneOS bootup process

Power On Your Above Phone

Press and hold the Power button (located on the right side) for a few seconds until the screen lights up. During startup, you will see the following messages and logos:

• A message indicating the phone is loading an alternate operating system

• The Google logo

• The GrapheneOS logo

Mobile network indication

Enabling the SIM Card

1. Open Settings

2. Tap Network & Internet

3. Select SIMs

4. Enable Mobile Data
   Toggle the Mobile data switch to the right.

5. Enable Roaming (if needed)
   Toggle Roaming on if you're outside your SIM provider's home region.

Setting preferred network type

Set Your Preferred Network Type

If you'd like to avoid connecting to 5G networks, you can manually set your phone to use 4G (LTE) instead.

1. Open Settings

2. Tap Network & Internet

3. Select SIMs

4. Tap Preferred Network Type

5. Choose your desired network

Testing network connections

Test Your Connection

Now that your network settings are configured, confirm everything is working by trying the following:

1. Make a phone call – to verify voice service

2. Send a text message – to test SMS functionality

3. Browse the internet – open a website or app that uses mobile data

Troubleshooting Tips

If you're experiencing connection issues, first make sure that Mobile Data and Roaming are enabled in your settings. If the problem continues, try the following troubleshooting steps:

1. Reset Network Settings

• Go to Settings > System > Reset Options

• Tap Reset Wi-Fi, Mobile & Bluetooth

• Confirm by tapping Reset Settings

This will reset all network-related configurations without affecting your personal data.

2. Restart the Phone

• Press and hold the Power button (right side of the phone)

• Tap Restart in the bottom-right corner

3. Carrier Settings Overrides for phone calls, text messages, and WiFi Calling

If you are experiencing issues with not being able to send/receive text messages, make/receive phone calls, or use Wi-Fi Calling, enable Carrier Settings Overrides for VoLTE/Vo4G and Wi-Fi Calling Availability using the following steps:

1. Go to Settings > Network & Internet > SIMs > select your SIM > Carrier settings overrides

2. Tap on VoLTE/Vo4G availability

3. Toggle ON Forced available

4. Tap on Wi-Fi Calling availability

5. Toggle ON Forced available

6. Toggle ON Enable overrides

   
   

Above Phone Guide: Connecting to Mobile Networks